fbpx

Platform Features

Connect your e-commerce website, Lazada, Shoppee and retail stores together now!

Return and Exchange

Returns and exchange is still the biggest pain point for online shopping. Globally more than 30% of online orders are returned.

Online consumers have to wait for days to process returns, most of the times companies end up spending a lot more money on returns and exchange then what they make in one sale online.

Omnirio’s platform enables companies to use their retail stores as return points and giving instant exchange on the spot for consumers looking for exchange.

This will help companies save revenues lost on returns and exchange operations for online businesses.

Return and Exchange

Returns and exchange is still the biggest pain point for online shopping. Globally more than 30% of online orders are returned.

Online consumers have to wait for days to process returns, most of the times companies end up spending a lot more money on returns and exchange then what they make in one sale online.

Omnirio’s platform enables companies to use their retail stores as return points and giving instant exchange on the spot for consumers looking for exchange.

This will help companies save revenues lost on returns and exchange operations for online businesses.

Gone are the days when returns and exchange were hassle, with Omnirio enable your customers to return or exchange at any of your stores near them. Returns and exchange are the most painful part of shopping both for consumers and retailers. The cost of returns logistics for online commerce is a huge part of the operational expense for retailers which impact their PnLs.

Omnirio’s Return & Exchange enables retailers to welcome consumer to their store to return/exchange the products. With this, the time and cost involved in delivering the product are completely eliminated and consumers concerns are addressed with the personal touch. The Return & Exchange feature gives chance to retailers to retain their lost customers and an opportunity to upsell at the retail stores once the customers are there for a return.

Share this:

Like this:

%d bloggers like this: