Thea Lizardo

Head of Digital Transformation and Omnichannel, Store Specialist Inc

“To support our digital transformation and transition from a monolithic, traditional approach to an API-led SaaS approach, Omnirio has become an integral technology partner enabling BOPIS (buy online pick up from store) for some of our brands. As the company continues to evolve to harmonious retail, we are able to use offline stores as fulfilment centers and have better visibility on our available to promise across multiple locations at a relatively shorter time to market and higher cost efficiency than other similar players in the industry. The support is well within SLA if not less. Moreover, the willingness to learn and collaborate on customizations to better improve their platform and overall service have allowed us to put our internal and external customers at the core. This continuous improvement and partnership have been invaluable to our group in our innovation allowing us to improve our competitive advantage in this ever-changing Retail landscape."